Frequently Asked Questions

Everything you need to know about your Milkshake Pro experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your beauty haul ships, we will send a tracking number so you can follow its journey to your doorstep.

Are Milkshake Pro products cruelty-free?

Yes, we are committed to ethical beauty. All Milkshake Pro products are 100% cruelty-free and never tested on animals.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on your location.

How do I know which product is right for my skin type?

Each product page includes a detailed 'Best For' section. You can also take our online Beauty Quiz or message our experts for a personalized recommendation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.